Shipping & returns

Shipping

Who wants to wait for their kit? We know you want your items as quickly as possible and therefore we keep our postage rates real simple - FREE next day UK mainland delivery on all items over £50 (excluding bikes and the Scottish Highlands)

UK Mainland Postage Rates

Excluding Scottish Highlands, Isle of Man, Northern Ireland, Scilly Isles and Channel Isles

  Courier Cost
Smaller items Under £50 i.e. mini pumps, clothing, computers Royal Mail First Class Recorded Delivery £3.00
Larger items Under £50 i.e. tyres, High Five 2.8kg drums, Muc-Off multi-buy ANC Economy £6.00
All orders over £50 (excluding bikes) ANC Next Day FREE
Bikes under £999 ANC £15.00
Bikes over £1,000 ANC Next Day FREE

If your item is sent using Royal Mail Recorded Delivery or ANC Couriers, you will be emailed a tracking number which can be tracked live on the appropriate website:

www.anc.co.uk or www.royalmail.co.uk

European Shipping
Plus Scottish Highlands and Islands

  Courier Cost
Smaller items Under £50 i.e. mini pumps, clothing, computers Royal Mail International Recorded Delivery £5.00
Larger items Under £50 i.e. tyres, High Five 2.8kg drums, Muc-Off multi-buy ANC Europe £20.00
Bikes ANC Europe £35.00

If your item is sent using Royal Mail International Recorded Delivery or ANC Europe, you will be emailed a tracking number which can be tracked live on the appropriate website:

www.anc.co.uk or www.royalmail.co.uk

Delivery notes:

  • All orders are despatched insured and remain the property of MJ CYCLES Ltd until signed for.
  • We will not charge you until goods are ready for despatch.
  • Should there be a delay in delivery then we will notify you within 48 hours, you will be advised of an anticipated delivery date or if the product is no longer available.
  • If the event that your product is lost or damaged in transit please contact us in writing.
  • In case of damage please retain the product and contact us within 10 days of receipt.

Returns

We want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy.

We accept the return of items only if they are unopened (except in cases where the item has to be tried for fit) and in their original condition. If you return goods, as detailed, within 14 days, we will issue a full refund for the price you paid for the item.

Defective items

You can always return items if they are defective. Please note: we only accept returns of items that have been opened if they are defective. Please see "To return an item" below for details of how to return defective items to us.